5Tree
Support
Help with Six Degrees
Contact us
Email support@sixdegrees.app. Include the app version, iOS version, and a short description of what happened. Please do not send passwords, Apple authorization codes, or payment information.
Subscriptions and purchases
Use Restore Purchases from Six Degrees Settings if Pro access is missing after reinstalling or changing devices. Apple manages billing, cancellation, and refunds. You can manage your subscription from iPhone Settings under your Apple Account and Subscriptions.
Account deletion
Open Six Degrees, go to Profile, open Settings, and choose Delete Account. This permanently removes the account and associated app data. Deleting a Six Degrees account does not cancel an Apple subscription; cancel it separately in your App Store subscription settings.
Sign-in help
Six Degrees supports Sign in with Apple, Google, and email. If a sign-in method fails, confirm you are online and try again. For account-specific help, contact support from the email address associated with your account when possible.